Refund Policy

At Rosin Tech Labs, customer satisfaction is our top priority. We strive to deliver high-quality products and services, and we understand that there may be situations where a refund is required. This Refund Policy outlines the conditions under which refunds are provided.

Eligibility for Refund

You may request a refund if:

• The service was not delivered as agreed.
• There was a technical failure on our platform that prevented proper service delivery.
• You were charged incorrectly or duplicated payments occurred.
• The delivered product or service significantly differs from what was described.

Non-Refundable Cases

Refunds will not be issued if:

• Work has already been completed and delivered as agreed.
• Delays occur due to missing information, late responses, or client-side issues.
• The customer changes their mind after project execution has started.
• Digital services, downloadable products, or custom work has already been provided.

Refund Request Process

To request a refund, please contact us within 7 days of your purchase by emailing sales@rosinteklabs.com with:

• Your order number or payment reference
• Reason for the refund request
• Supporting documents (if any)

All requests are reviewed within 3–5 business days, and approved refunds will be processed within 7–14 business days, depending on your payment provider.

Partial Refunds

In cases where work has already begun, partial refunds may be issued based on the amount of work completed.

Payment Method

Refunds will be issued using the original payment method used during checkout.