Shipping Policy – Rosintek Labs

At Rosintek Labs, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy explains how we process, ship, and deliver orders.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Time

We offer standard and express shipping options depending on your location and selected service:

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Delivery times may vary depending on destination, courier service, customs clearance, and unforeseen delays.

Shipping Fees

Shipping charges are calculated at checkout based on:

Package weight and size
Delivery location
Selected shipping method

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your registered email address so you can monitor your delivery status.

Shipping Locations

We currently ship locally and internationally. If your location is not supported, you will be notified during checkout.

Delivery Issues

Rosintek Labs is not responsible for delays caused by:

Customs clearance procedures
Courier service disruptions
Incorrect or incomplete shipping addresses

Please ensure all delivery details are accurate when placing your order.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 48 hours of delivery at sales@rosinteklabs.com with your order details and supporting photos (if applicable). We will investigate and resolve the issue promptly.